General Terms and Conditions

3.1 Current Service

The Tool is currently offered as a free service providing schema validation with unlimited validations and no account required. Paid subscription tiers with advanced features are planned for future release.

3.2 Future Paid Tiers

When paid tiers become available, all payments will be processed securely through our payment provider. Subscription terms, pricing, and billing details will be published on our Plans page prior to launch. By joining our waitlist, you will be notified when paid tiers become available.

4.1 Cancellation

You may cancel your subscription at any time from your Account page. Cancellation is effective at the end of your current billing period. You will retain access to paid features until then.

4.2 Refund Policy

Services are generally non-refundable. Refunds may be issued in the case of a proven technical error on the platform that makes the purchased service unusable. Refund requests must be submitted within 30 days with documented evidence of the issue to team@saft-validator.com.

4.3 Downgrading

When you cancel or downgrade to the Free tier, your account will be downgraded at the end of your current billing period. Validation history and quota usage data may be retained for 90 days in accordance with our data retention policy.

The service is reserved for adults with legal capacity to contract. All subscription tiers (including Free) require authentication. By creating an account:

• You must provide accurate and complete information
• You are responsible for maintaining the security of your account
• You agree to notify us immediately of any unauthorised access
• You are responsible for all activities that occur under your account
• You may not share your account credentials with others
• We reserve the right to suspend or terminate accounts that violate these terms or in case of fraudulent use

We are committed to protecting personal data in accordance with the General Data Protection Regulation (GDPR) and Luxembourg data protection law.

6.1 Data Collected

We collect the following categories of data:

• Account data: Name, email, user ID, subscription tier
• Payment data: Payment provider customer ID, subscription status (card details handled by payment provider)
• Usage data: Validation counts, timestamps, feature access patterns

6.2 Retention Periods

• Account data: retained while active; deletable at any time
• Billing records: 10 years (Luxembourg tax requirements)
• XML files: zero retention, deleted immediately after validation
• Deleted account data: permanent and irreversible deletion after 90 days

6.3 Your Rights

You may access, rectify, delete, and port your data. To exercise these rights, contact team@saft-validator.com. No data is shared without explicit consent except where required by law. For full details, see our Data Protection policy.

THE TOOL IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Tool will meet your specific requirements
• The Tool will be uninterrupted, timely, secure, or error-free
• The validation results will be accurate, complete, or reliable
• Any errors in the Tool will be corrected

Validation results provided by this Tool are for informational and guidance purposes only and are NOT legally binding. Interpretation of validation results remains entirely at the discretion of the relevant tax authority.

A successful validation ("pass") does not guarantee:

• Acceptance by the Luxembourg AED or any other tax authority
• Compliance with all applicable tax laws and regulations
• Accuracy of the underlying financial data in your file
• That your file is free from all errors or issues

Similarly, validation errors or warnings do not necessarily mean your file will be rejected by tax authorities. The Tool may flag issues that authorities might accept, or may not detect issues that authorities would reject.

You are solely responsible for ensuring your FAIA files comply with all applicable Luxembourg tax regulations and requirements. The user must submit their declaration to the relevant tax authority themselves. The Tool will never file on behalf of the user.

9.1 User Responsibility

By using the Tool, you agree that:

• You are accountable for the accuracy of all data you provide
• You will independently verify all validation results before submitting files to tax authorities
• You will consult with qualified tax professionals regarding your specific compliance obligations
• You assume all risk and liability for any reliance on the Tool's validation results
• You are responsible for ensuring the accuracy and completeness of your financial data

9.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE TOOL'S CREATORS, OPERATORS, OR CONTRIBUTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Loss of data or goodwill
• Penalties, fines, or interest imposed by tax authorities
• Administrative errors or AED rejection of submissions
• Temporary technical failures or cyberattacks
• User input errors or incomplete data
• Costs of procurement of substitute services

This limitation applies regardless of the legal theory under which such liability is sought, whether in contract, tort (including negligence), strict liability, or otherwise.

The Tool explicitly does NOT include:

• Legal representation before tax authorities or courts
• Tax dispute handling or AED negotiations
• Administrative steps or filing submissions on behalf of the user
• Non-FAIA taxation types (corporate tax, VAT returns, etc.)
• Extensive personalized tax advice beyond validation results
• Provision of AED-published forms or official documents
• Guarantee of acceptance by any tax authority

We reserve the right to reject a validation request if it falls outside the scope of the service or violates these terms.

The Tool and its original content, features, and functionality are owned by the Tool's creators and are protected by applicable intellectual property laws.

The FAIA v2.01 XSD schemas used by this Tool are publicly available documents published by the Luxembourg tax authority and are used in accordance with their public availability.

Use of the Tool implies full acceptance of these General Terms and Conditions.

We reserve the right to modify these Terms at any time. Changes will be communicated via email or through a prominent notice on our website upon your next login. Your continued use of the Tool after any changes constitutes acceptance of the new Terms. Users who do not accept the modified terms may discontinue use of the service.